Archives: Testimonials

“My billing department depends on D’Amore Consulting for training and troubleshooting. Ms. D’Amore is knowledgeable, efficient, and a valued asset to a busy practice.”

“LANsultants specializes in computer support for law firms and has worked with D’Amore Consulting for the past 15 years. Monica is competent, thorough and always makes herself available for training. We have no reservations in referring our legal clients who have accounting and case management needs to D’Amore Consulting.”

“For more than 15 years, we have worked with Monica to train our lawyers and staff on time and billing. She is very responsive – she’s always available almost within minutes of calling or emailing her. Even if she can’t talk, she’ll call you back just to let you know that she got your message. Her training style is very personalized – she’s able to pick up from each person the level of instruction that they need. But my favorite thing about Monica, is that she doesn’t leave the office until you’ve learned what you need to know. I would recommend Monica and D’Amore Consulting to anybody…and I have.”

“I have worked with Monica and D’Amore Consulting since 2008 and I just love her. Monica is adept in working with complex training situations, which we had when we did a conversion from an older system to PracticeMaster. She knows how to vary her training style to meet different skill sets and needs, and also how to get our lawyers and staff to focus on what’s most important.”

“I have been working with law firms for over 30 years – they look to me for guidance with their technical and computer needs. Whenever they ask me about a billing or practice management package, I recommend Monica and D’Amore Consulting. They always come through with flying colors, from the sales side, to implementation and training, to maintaining Tabs and PracticeMaster. “To confirm that, just recently I had a firm’s administrator email me at the end of the day with a problem. I was not sure how to fix it and I contacted Monica that evening. She was able to work with me before the opening of business the next day and get the problem resolved remotely. “I would personally recommend Monica to any law firm seeking to automate their office with Tabs, as she is the BEST and goes beyond your expectations!”

“I have used Monica for many years now and she is the best. Very knowledgeable and spot on in resolving any issues that may arise. She is always very quick to get back to me with a response and, if she can’t address my concern at the moment, she will schedule it as soon as possible.”​

“We have found Monica to be extremely knowledgeable, thorough and quickly responsive. It is reassuring to know that anytime I have a question or concern about any of our STI programs, Monica is just a phone call away.”

“D’Amore Consulting has been providing our firm with support and training for the past 8 years. During that time our firm has grown exponentially – from 9 to well over 125 employees in four locations. Throughout this period D’Amore Consulting has continued to provide us with reliable support, so much so that we have expanded their role to include project management. They believe in the power of good communication and strive to foster a collaborative environment with our in-house staff. I would recommend D’Amore Consulting without hesitation.”